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I called for two things... I only meant to purchase Microsoft suite and I mistakenly purchased something along with my purchase. Daniel was my customer service rep. He reversed my charges immediately and walked me through how to install my product. He was very kind and patient. A person like myself who isn't tech savvy needed a kind person like Daniel to help me with my concerns. Daniel is an asset to your company. Kudos to you Daniel and Thanks a Mil

Joe was a great technician. I got a response to my initial message right away. He asked good questions and gave quick, clear answers. I am awaiting resolution of the issue (a refund) within the 24-72 hours stated. Thank you, Joe!

Coincidentally, this was my second call with Emre. Exceptional and very helpful even when it was my mistake.

I called for two things... I only meant to purchase Microsoft suite and I mistakenly purchased something along with my purchase. Daniel was my customer service rep. He reversed my charges immediately and walked me through how to install my product. He was very kind and patient. A person like myself who isn't tech savvy needed a kind person like Daniel to help me with my concerns. Daniel is an asset to your company. Kudos to you Daniel and Thanks a Mil